Frequently Asked Questions (FAQ)
1. How will my order be delivered?
Your order will be delivered via a registered courier service to the shipping address you provided when placing your order.
For Cash on Delivery (COD) orders, the courier will collect the payment in cash from you at the time of delivery.
2. How long will my order take to arrive?
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Karachi: 2–3 working days from the date of order.
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Outside Karachi: 5–7 working days from the date of order.
During busy holiday seasons or our mega sales events, delivery may take up to 8–9 working days.
3. Can I open my Cash on Delivery parcel before payment?
No. You must make the payment to the courier before opening the package.
We offer a 7-day “No Questions Asked” Money Back Guarantee from the date of delivery. If you are not satisfied with your purchase, you can return it for a refund (excluding shipping charges) or request an exchange voucher. See the Exchanges and return section for more information
4. Is the fabric slippery on the bed?
No, it’s not slippery. Our fabric is exceptionally soft and made from high-quality premium cotton blended with a small amount of polyester. This blend keeps the fabric smooth and comfortable while helping reduce wrinkles.
5. Will the color fade after washing?
No, the color will not fade after washing. Our fabrics are made with high-quality, colorfast dyes that maintain their vibrancy even after multiple washes.
Contact Us
📧 Email: khuwabistan.com@gmail.com
📱 WhatsApp: +92 316 2848130