Privacy Policy
This Privacy Policy describes how Khuwabistan (“we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit, browse, or make a purchase from our website (the “Site”).
Contact Us
If you have any questions about this Privacy Policy, require more details about our privacy practices, or would like to make a complaint, please contact us:
📧 Email: khuwabistan.com@gmail.com
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information when you contact us for customer support. All of this is done to make your experience a pleasurable one.
“Personal Information” means any information that can identify you as an individual, including the details below:
a) Device Information
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Examples collected: Web browser type, IP address, time zone, cookie data, pages viewed, and search terms.
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Purpose: To load the Site accurately for you, to perform analytics on Site usage, and to optimize our services.
b) Order Information
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Examples collected: Name, billing address, shipping address, payment information (including credit card numbers, bank details, etc.), email address, and phone number.
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Purpose: To fulfill your orders, process payments, arrange shipping, provide invoices/order confirmations, and communicate with you.
c) Customer Support Information
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Examples collected: Name, contact details, order history, and any messages you send us.
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Purpose: To provide customer support and resolve queries effectively.
2. Using Your Personal Information
We use your personal information to:
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Provide products and services.
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Process payments and arrange delivery.
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Communicate with you about your order or our promotions.
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Screen orders for potential fraud.
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Improve our website, marketing, and customer experience.
3. Sharing Personal Information
We share your Personal Information with trusted service providers to help us operate our business and fulfill our contracts with you:
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Shopify: Our store is powered by Shopify. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
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Delivery & Courier Services: We share necessary details (name, address, phone) to ensure your orders reach you promptly.
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Payment Processors: Your payment details are processed securely by third-party payment gateways.
We may also share your Personal Information if required to comply with applicable laws, respond to lawful requests (e.g., subpoenas, court orders), or protect our rights.
4. Retention of Information
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
5. Your Rights
Depending on your location, you may have rights under data protection laws, including:
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Access: Request a copy of the Personal Information we hold about you.
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Correction: Request updates or corrections to your information.
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Deletion: Request we delete your Personal Information, subject to legal obligations.
To exercise these rights, please contact us at khuwabistan.com@gmail.com.
6. Security
We take reasonable precautions to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Khuwabistan – Where Dreams Unfold, One Thread at a Time